All of the services outlined below are provided Nationwide but our operations stretch into Europe. Some member state countries may not support or even allow repossession of assets as in the UK. JCA Associates are able to inform our clients what the best course of action is for those member states. All of JCA Associates management team have worked in the field which provides the experience needed to be successful in recovering our clients’ assets.
Repossession of assets, primarily motor vehicles are carried out damage free by our highly experienced field operatives, who all share the same philosophy which is to treat our customer’s customer as we ourselves would wish to be treated in such circumstances. All operatives abide by strict codes of conduct and work to our exacting service level articles.
We conduct arrears collection on accounts under Regulated or Unregulated agreements and can cater for payments arrangements (ATP’s). JCA Associates also offer in house “Credit Control” for those lenders who wish to outsource collections, up to and including the issue of Default and Termination notices. All funds collected are held in a dedicated Client Call Account and remitted within 24hours of cleared receipt from the payment source.
Voluntary Surrenders & Terminations
JCA Associates are particularly successful in this type of casework, which is as a result of our unique personal approach to those people who find themselves in the unfortunate position of having to make a difficult decision. JCA work with them, providing all the information at our disposal so they can best decide the right way forward with the least negative impact on their already difficult circumstances.
JCA carry out the most basic of inspections from a simple asset & ID check to full vehicle inspections, including damage appraisal & costing and even, pre-collision value appraisal.
Third Party Interviews
With an increase in this type of case, in addition to simply obtaining a new keeper or Innocent Purchaser Questionnaire, JCA Associates are skilled at obtaining additional information to help lenders form decisions on what action to take in such cases.
Is it a crime or not? Confining this activity to lost or missing assets, JCA have the expertise to determine whether a matter is criminal or not.
We use our skill and knowledge to carry out investigations to satisfy the criteria required to enable us to make allegations of crime to Police. We assemble full evidence packs and prepare Police statements, including our clients’ loser statements.
This is an area that most in this business shy away from for a variety of reasons, but conversely it is one where we have secured and have had returned many hundreds of thousands of pounds of assets, that our clients’ would have otherwise lost!